Article by Sue Painter.
Constant poor treatment of customers leads to an entire culture that discounts the value of customer relationships and breeds contemptuous customer service. The idea of citizen burden and how that has changed our expectations as consumers leads into even more downward sp[...]
Posts Tagged ‘Customer Service’
October 5th, 2009 - 4:00 pm § in homebased business
Can’t Airline Customers Get a Little Love?
September 2nd, 2009 - 2:42 am § in homebased business
Customer Service – Full Circle?
Article by Jed McCall.
A look at customer service through the window of time. What made this area so valuable then could do so again. Come full circle re-visit your levels of customer service and stand out from the crowd.[...]
August 23rd, 2009 - 11:00 pm § in homebased business
Retailers – Do You Watch People Shop
Article by Jed McCall.
Some suggestion's to take customer service a few steps back in time and think on customer service as it used to be. By taking customer service full circle retailers can stand out from the crowd, and re-instate the customer as the vocal point of commerce.[...]